Privacy Policy

Who i am

I am Matthew Downes, sole trader and owner of the website Matts Tiling & Plastering. The website address is:

What personal data is collected, and why

The following sections explain what kind of data is collected when visiting or interacting with the website, and why this happens.


This website does not currently use comment functionality, however if activated, when visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at:

After approval of your comment, your profile picture may be visible to the public in the context of your comment.


Uploading of images by visitors is not currently in use, however if activated, if you need to upload images to the website, please avoid uploading images with embedded location data (EXIF GPS) included. All visitors to the website would be able to download and extract such location data from images supplied.

Contact forms

Two contact forms are in use on this website. They are; (1) for the purposes of sending me a short message, and (2) for requesting a no-obligation quotation.

All data supplied is stored in the website database, and also sent via email to the website owner.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Visitors to the site do not have login functionality, however if activated, if you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Statistical data is gathered via our host server from each visitor to the website. This is web-standard information which is only visible to the hosting account holder, for the purposes of establishing capacity, bandwidth usage, visitor numbers, and so on.

Who we share your data with

Data is only used by the website owner, and not shared with any third-party or organisation.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to me.

You can also request the erasure of any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you need to contact me, please do so using the information provided via the Contact page of the website.

How your data is protected

All data is stored in the website database, and can only be retrieved except using a secure strong username/password combination. Firewalls are also in place to prevent fraudulent access.